What to Do When Your Loading Dock Door Gets Stuck

January 30, 2019

A loading dock door that won’t operate correctly affects the security and functionality of warehouse operations. It compromises loading dock safety and leaves warehouse assets at risk of being damaged or stolen.

Before you can figure out a solution to fix it, you need to find the cause for your loading dock door being stuck in the open or closed position. Here are some of the more common problems that can cause a warehouse dock door to stop operating efficiently and ways on how to correct the issue.

#1 Loading Dock Door Issue: Power Disconnection

If your loading dock door runs on electricity, then a lack of energy may be causing your industrial door to not open or close. It could be that your warehouse’s main power unit is out, or the electrical wiring to the dock door is damaged or disconnected.

Check and make sure your power supply is on and that all switches are in the right position. If there are signs of frayed or stripped wire connections, turn off the main power and call your loading dock door service specialist immediately to avoid electrocution.

#2 Loading Dock Door Issue: Damaged Dock Door Panel Sections

Vandalism or break-ins, or core and edge damage, can keep your industrial door from operating correctly. Since most loading dock doors are designed in sections, it’s sometimes possible to replace only the damaged section rather than the entire dock door.

However, a proper inspection of the damage should be made by a professional to make sure your warehouse dock door is safe and secure. While it may seem cost-effective to only replace the one section showing obvious damage, it might not prolong the life of your dock door for very long. Replacing missing or damaged sections can be cost-effective, but in the case of a break-in, purchasing a new loading dock door may be the safest option.

#3 Loading Dock Door Issue: Obstructions and Damaged Dock Door Parts

Dirt, dust, leaves, and other debris caught inside the tracks or wheels can jam your loading dock door. Any excessive grime buildup or lack of wheel lubrication will cause the rollers in the warehouse dock door to pop out of the tracks.

Another common problem is the wearing out of dock door equipment. The components of an industrial door can begin to rust or become inflexible. The spring systems cables also will experience heavy wear and tear and can give out or break completely. Dock doors should be visually inspected regularly for obstructions and to evaluate what worn or damaged parts may need replacing.

#4 Loading Dock Door Issue: Misalignment on Tracks

A loading dock door becoming misaligned on the tracks can happen for a number reasons. The metal tracks could be corroded or loose and coming off the wall, or they could be dented and warped from sustaining damage after accidentally being hit.

The worst way to fix the problem is by forcing the dock door back onto the tracks. It could lead to more significant damage and cause serious injury to workers. Even if the issue seems minor and easily fixable, getting the loading dock door back on the tracks is difficult once it’s been removed. Don’t hesitate to call a professional warehouse dock door repair service to ensure the problem is resolved safely.

Loading dock safety is of the utmost importance when performing daily warehouse operations. When loading dock doors are exposed to frequent abuse, they’ll wear out faster and lead to major repairs and replacement costs.

Improving the useful life of your dock door through routine inspections and following a preventative maintenance plan can help ensure your industrial door is functioning properly— saving you money and avoiding the risk of serious accidents. If you’re in need of loading dock door repair or replacement services, or are interested in setting up your own warehouse dock door safety plan, contact our trained service experts at Southern States Enterprises today!

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